Business Analyst

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

In 2021 we were recognised by the Financial Times as one of the Top 1000 fastest growing companies in Europe for the 4th consecutive year and won the Yorkshire Post Excellence in Business Award - Digital & Technology, as well as being named in the renowned RegTech100 list for 2022.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.


Alongside Product Owners, you will collaborate with customers, data suppliers, software developers and stakeholders across the business to understand how new products can solve customer problems and fit into the SmartSearch platform.

You will get to work with a variety of stakeholders, from the discovery phase of new initiatives through to implementation with delivery teams and seeing the results of your endeavours providing real value for customers!


  • We have fantastic facilities at our head office in Ilkley which was designed with employee welfare and fulfilment in mind and includes numerous breakout areas, reading space, an onsite gym, onsite parking, gaming area, pool table and table tennis, free fruit delivered weekly

  • There are excellent progression opportunities within our company growth plans based on personal development goals and regular feedback and reviews

  • Training and development is provided by talented team members, enthusiastic leadership and industry experts

  • Our excellent benefits package includes 25 days annual leave rising with each year of employment up to a maximum of 30 days per year.

  • Employee referral bonus

  • Various weekly recognition schemes

  • Employee engagement and activities committee that plans activities throughout the year

  • Two big company celebrations per year - summer and winter events

  • Company pension scheme, comprehensive private medical scheme and life insurance

  • We have a proactive focus on inclusion & diversity and supporting social mobility through our DE&I Group; we are keen to meet with a diverse pool of candidates


  • Lead investigations into new features, facilitating discovery workshops and joining customer calls to understand the problems and find solutions

  • Elicit requirements in line with the product vision, understanding the importance of user experience and how customer needs can be met in new product designs

  • Communicate requirements –via user flows, user stories, or other means to ensure requirements and acceptance criteria are understood, for both ‘happy path’ and exceptions

  • Model supplier APIs for the product; understand background context, business rules and how data can be used to achieve value for the customer

  • Collaborate closely with delivery teams; understand the product architecture and design options from an early stage

  • Assist Quality Assurance with validation of the product to ensure software features and processes are fully understood and aligned with an optimized and intuitive UX

  • Contribute towards improvement in ways of working; promote better ways to deliver the product and working together as a team


  • Either prior experience as a Business Analyst or in a supporting role in the AML/KYC space

  • Fast learner who is adaptable and capable of working at pace with changing priorities

  • Proactively seeks out information to identify requirements and achieve goals; can identify and challenge assumptions

  • Personable builder of strong relationships; capable of communicating requirements both at summary level and detailed technical specifications depending on the stakeholder

  • Analytical thinking and problem-solving skills, breaking down complex problems into simple solutions

  • Good technical aptitude, general understanding of how APIs work

  • Experience of agile methodologies and creating user flows and data mapping is beneficial although not essential

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