Strategic Alliances Manager

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

The Strategic Alliances Manager has the responsibility for optimizing new business opportunities across multiple market segments to enable SmartSearch to achieve our growth ambitions in mid/Enterprise sectors.

You will identify and target key Resellers/Partners/Introducers who are well established and networked across multiple markets, where AML solutions are utilised, in order to grow SmartSearch’s market presence.

ROLE RESPONSIBILITIES

• Identify opportunities for new resellers and partnerships to expand our reach, while maintaining a solid pipeline of new potential partners.

• Map and understand partner capabilities and priorities in order to establish and deliver strategies to meet revenue targets

• Work closely with VP of Enterprise, Go To Market, Marketing, Market Engagement, Customer Success and pre-sales engineers to establish a strategy to obtain new and incremental revenue.

• Build networks of strategic partners across various sectors to identify opportunities for sustainability and growth

• Develop an expert level of knowledge of SmartSearch products and features, including the product roadmap

• Manage the full sales cycles and the acquisition of new customers, ensuring the sales process and go-to-market activities differentiate our solutions to the client by providing a consultative, expert approach

• Managing all data related to Partnerships and ensuring CRM (HubSpot) is maintained and updated

• Proactively and diligently manage all aspects of the partner relationship on-boarding, negotiations, working closely with the Strategic Partnership Manager on handovers.

• Work with partners and internal teams to create and manage mutually agreeable roadmaps for success over the next 3-5 years, and work to ensure that partners are tracking to plan.

• Identify opportunities for improvement in our processes as well as communicating and advocating for partner needs and goals to the business

• Ensuring that the client experience is world class. You need to set an aspirational tone for the new relationship.

WHAT IS LIFE LIKE AT SMARTSEARCH?

• We have fantastic facilities at our head office in Ilkley which was designed with employee welfare and fulfilment in mind.

• We’ve been recognized as the market leader by a wide range of professional bodies, winning over 20 different awards since 2018 including being named in the renowned RegTech100 list for 2022.

• We are extremely successful in the professional services sector with over 5000 clients and 50,000 users of the platform. As of summer 2022, 1 in 4 of the top law firms and 1 in 3 of the top accountancy firms in the UK are using SmartSearch.

• Our excellent benefits package includes 25 days annual leave rising with each year of employment up to a maximum of 30 days per year.

• Competitive bonus / commission scheme

• Employee referral bonus and various weekly recognition schemes

• Employee engagement and activities committee that plans activities throughout the year

• Two big company celebrations per year - summer and winter events

• On-site prayer room

• Company pension scheme, comprehensive private medical scheme and life insurance

• We have a proactive focus on inclusion & diversity and supporting social mobility through our DE&I Group; we are keen to meet with a diverse pool of candidates

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

• Prior experience in a SaaS sales or partnerships role, or strong knowledge of the AML sector

• Demonstrable experience of acquiring and developing strategic partnerships successfully using playbooks, account planning and consistently performing against objectives

• Experience negotiating partner contracts with C-Level executives.

• Target Driven, tenacious & resilient with a commercially aware mindset

• Proactive, energetic, accountable, and passionate individual with the tendency to go above and beyond

• Excellent verbal and written communication and presentation skills – the ability to listen, understand, influence, and inspire

• Demonstratable ability to respond to high impact client/product escalations in a way that ultimately drives client loyalty and advocacy

• Ability to engage with and develop positive and productive relationships with stakeholders at Director/C-level

• Data driven and analytical in approach to commercials and pricing ensuring that the needs of SmartSearch are always taken into consideration

• Knowledgeable on RegTech trends and able to have high level conversations with your clients at Board level

• Driven and resilient with the ability to learn from your mistakes

• Ability to collaborate with employees from all departments and at all levels within SmartSearch

• A passion for continuous improvement