Business Analyst - Projects

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.



This is an opportunity for an exciting career as a Business Analyst as part of the SmartSearch Project Delivery Team. Having recently secured new Private Equity investment we are pursuing an ambitious strategic growth plan coupled with achieving operational excellence. We are searching for an experienced Business Analyst to bring their specialism to a series of strategic initiatives to ensure SmartSearch define and deliver change excellently.

As part of a Project Delivery Team, you will collaborate closely with stakeholders across the business to define requirements, map processes, critically evaluate and support solution design supporting projects from start to finish. This role suits a curious and proactive individual driven by quality and excellence who enjoys a fast paced, thriving environment with a great company culture.



  • Collaborate with multiple stakeholders to define requirements, prioritise and be responsible for their traceability throughout the change lifecycle.

  • Elicit from stakeholders and document ‘as is’ process maps, identifying interconnections and dependencies.

  • Critically evaluate processes and provide thought leadership in the creation of ‘to be’ process solutions and process re-engineering proposals.

  • Perform, evaluate, and communicate thorough quality assurance at every stage from requirements gathering through to delivery of the change.

  • Work with the Project Delivery Team to support with governance, identifying and mitigating risks, and progress reporting of BA activities.

  • Establish, build and maintain excellent relationships across the business, engaging with a wide variety of subject matter experts and development teams.

  • Contribute towards improvement in ways of working including collaboration with other BAs on best practice and process for the role.

  • Approach your work with enthusiasm and have fun delivering change!



  • We are a multi-award winning Tech company with an aspirational mentality.

  • Our recognitions include being named in the renowned RegTech100 list for 2022, Great Place To Work Certified since 2022 and we’re one of the fastest growing companies In Europe.

  • We have fantastic facilities at our head office in Ilkley which has direct train links from Leeds and Bradford and on-site parking.

  • Employee welfare and fulfilment is a priority, whilst encouraging people to be themselves. We provide comfortable breakout areas, wellbeing champions, mental health first aid, reading spaces, prayer room, an onsite gym, gaming area, healthy vending machines, and fresh fruit delivered weekly.

  • With our hybrid work policy, you can benefit from working from home 2-3 days per week.

  • There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support.

  • Regular training will develop your skills and the Mentor Scheme offers fantastic support for your progression.

  • Our excellent benefits package includes 25 days annual leave per year, rising to 30 with each year of continuous employment.

  • Employee referral bonus and various weekly recognition schemes help us to demonstrate our appreciation and teamwork.

  • Employee engagement and activities committee that plans social and charitable activities throughout the year.

  • Two big company celebrations per year – summer festival and winter party and awards ceremony.

  • Company pension scheme, comprehensive private medical scheme and life insurance.

  • We are a diverse and inclusive group of people and proactively encourage D&I and supporting social responsibility through our DE&I Group, charities, support for local schools, wellbeing champions and partnerships with external suppliers.




  • Demonstrable experience as a Business Analyst covering requirement gathering, process mapping and redesign.

  • Excellent workshop facilitation skills.

  • Able to provide high quality outputs e.g. requirements catalogue, Visio process flows.

  • Previous experience of “as is” and “to be” identification.

  • Analytical thinking and problem solving from small enhancements to major projects, you can model requirements from high to low level of detail.

  • Proactive and flexible in approach, can identify and challenge assumptions.

  • Excellent teamwork skills including expert listening and communication skills at all levels.

  • Experience in a SaaS business, Financial Services or Professional Services industry is desirable but not essential.

  • Strong technical acumen such as the ability to work closely with technical teams, systems, software providers etc.

  • Self-starting, can lead own work and build relationships across the business.

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