Co-operatives UK is The network for Britain's thousands of co-operatives, working to promote, develop and unite member-owned businesses. With thousands of members - either direct members or through our federal members - Co-operatives UK is a network of thousands of co-operatives. 

The Brief

Co-operatives UK needed an AML provider that shared its ethos of always putting customers needs first.

As a company with customer service at the heart of its operations, Co-operatives UK needed to find an AML verification service that worked in the same way.

The Solution

SmartSearch provides an efficient and time-saving service, allowing the company to have multiple users accessing the system but liaising with a single point of contact.

This was hugely important to UK Co-operatives, and they are pleased to be able to continue their customer-centric ethos by working with SmartSearch who assign a dedicated Account Manager to all customers.

The Results

• Tailored support from dedicated account manager
• One centralised system
• Efficient, time-saving service
  
  
  

"In a constantly changing anti-money laundering compliance landscape it is fantastic to have SmartSearch’s expertise on hand."
-Linda Barlow, Co-operative Governance Advisor, Co-operatives UK