Clifton Private Finance

Clifton Private Finance came to SmartSearch to drive internal efficencies and improve their customer journey

By automating their internal processes, Clifton Private Finance were able to function faster and more efficiently, reducing the time spent on meeting AML requirements by 50%.

Prior to using SmartSearch, Clifton Private Finance were using manual, time-consuming methods to verify their clients, spending 3-4 hours per week meeting AML obligations. Given the regulated nature of their business and the fluctuating volume of checks and monitoring undertaken daily, they needed a flexible service with progressive technology, that is not only easily accessible but offers reliability across the board.

After witnessing the SmartSearch platform, they quickly identified speed of delivery in a centralised system was key to a successful and cost-effective compliance programme that could drive efficiencies for the business.

SmartSearch have completely exceeded our expectations, the two main things that have stood out is the usability of the platform and the exceptional level of customer service.

  • Finance
  • Property

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