The Private Office

The Private Office would not hesitate to recommend SmartSearch to any regulated business looking for an innovative AML technology solution

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In 2015, Leeds based financial services firm The Private Office Limited looked to procure a new AML software provider to replace their previous AML provider, whose offering and contractual framework no longer met their compliance needs.

Before SmartSearch, The Private Office were using a system which they felt didn’t meet their needs, with a lack of flexibility and minimal system enhancements this led to lengthy and onerous processes to verify their clients.

SmartSearch offered a unique verification platform. It is the only platform to offer a KYC solution that also provides full Sanction and PEP screening, as well as required ongoing monitoring. All checks are saved on one system to ensure watertight record-keeping, meaning they can use one piece of technology for all their AML and compliance needs.

During the seven-year relationship, SmartSearch has saved the company valuable time, resources and money and it is these results, alongside a dedicated Customer Success team that is passionate about helping customers achieve their required results from its AML platform, that has delivered an industry high 98% customer retention rate.

  • Finance

See how we changed many more businesses

FSS Wealth and Pensions
FSS Wealth and Pensions
FSS Wealth and Pensions, a financial advice firm focusing on investment and retirement, sought an anti-money laundering (AML) solution that would streamline their processes, increase automation, and improve overall business efficiency while ensuring compliance. Under the Financial Conduct Authority (FCA), FSS Wealth and Pensions must ensure procedures are in place to mitigate the AML fraud risk.
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