Building for 2026: Strengthening Our Foundations for Long‑Term Growth

As we move into a pivotal chapter of our journey, we’re making focused investments in how we operate, how we support our customers, and how we scale our technology. With increasing demand for trusted digital identity and compliance solutions, 2026 is set to be a landmark year and one that will be defined by clarity, collaboration, and sustainable growth.

A Clear Vision for the Next Phase of Growth

Over the past year, we’ve expanded our presence across key sectors, strengthened our product offering, and helped more businesses reduce risk and build trusted relationships with their customers. As we look ahead, our goals remain ambitious:

• expanding into larger and more complex markets,
• continuing our innovation in digital identity and compliance, and
• bringing greater value to organisations that depend on reliable, secure identity verification.
  
  

To do this, we’re ensuring our commercial, operational, and product teams are aligned around a single objective: delivering best-in-class trust technology at scale.

Strengthening the Way Our Teams Work Together

As part of our growth strategy, we’re evolving how our internal teams collaborate. Clearer structures, stronger leadership, and a more connected approach between customer-facing teams will allow us to respond faster to market needs and to scale sustainably.

This increased alignment ensures that every customer, from SMEs to enterprise organisations, receives a consistent, high‑quality experience built on trust, speed, and expertise.

Investing in Innovation and Scalable Technology

In 2026, we will continue accelerating our roadmap with a focus on:

• automation and workflow efficiency,
• enhanced data intelligence and decisioning,
• deeper integrations and interoperability, and
• strengthening our compliance capabilities across regulated markets.
  
  

Our commitment to innovation is critical to ensuring we remain the partner of choice for businesses looking to build secure, frictionless customer experiences.

Trusted by the Industries That Shape the UK Economy

Our growing footprint demonstrates the increasing importance of digital trust. Today, SmartSearch is relied upon by:

• over 50% of the UK’s Top 100 accountancy firms,
• a third of the Top 200 law firms,
• more than 1,000 property businesses, and
• over 3,000 FCA‑regulated organisations.
  
  

For these firms, SmartSearch means faster onboarding, reduced risk, and confidence in meeting evolving compliance obligations, ultimately supporting better customer experiences and stronger commercial outcomes.

A Strong Foundation for the Future

Our ambition is clear: to become a £100m ARR business built on trust, scalability, and customer value. This next stage of growth is not just about expanding, it’s about maturing, evolving, and ensuring our foundations are strong enough to support the opportunities ahead.

2026 is about clarity of direction, intent, and investment. By strengthening our structure, our technology, and our partnerships, we’re setting ourselves up to deliver more value to more customers and to help more businesses win customers through trusted identities.