Broadstone Insurance wanted an online solution for customer verification that would enable a standard process across all business areas.
SmartSearch now provides Broadstone Insurance with a one-stop-shop AML and customer verification platform which allows the team to not only complete the required due diligence and KYC on their customers but also records all searches to ensure they are always audit ready.
Thanks to the SmartSearch platform, Broadstone Insurance is now able to complete all its AML checks quickly and simply, a huge improvement in both productivity and cost-effectiveness compared to the old system. Furthermore, thanks to the fact the SmartSearch system records activity in real time and provides an ongoing monitoring service, Broadstone Insurance is able to call up any record at any time to satisfy any regulatory checks.
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SmartSearch provides us with a cost-effective and simple to use solution which is quick and east to use and delivers a fully auditable record. It has undoubtedly provided us with efficiencies and a cost saving over our previously used system.