TFO Tax Global Limited are an established tax advisory firm who provide strategic tax planning services to high net worth individuals, their families and associated entities.

The Brief

TFO Tax Global Limited were looking for an electronic AML provider who could fulfil all their compliance needs in one centralised platform. Prior to using SmartSearch, not only were their procedures manual and time-consuming, but TFO Tax Global Limited were not able to perform all the required checks to meet AML standards. This made it much harder to distinguish a reliable audit-trail to demonstrate they were meeting all their AML regulations and needs.

This meant they needed a service that offered the latest technology and suite of AML solutions to provide easy access to search results, with the flexibility to adapt to their individual business needs.

For TFO Tax Global Limited, SmartSearch stood out amongst competitors when looking to verify offshore clients. The SmartDoc verification facility was a convenient and cost-effective document check solution that allowed TFO Tax Global Limited to perform checks without seeing physical documentation.

Our innovative SmartDoc facility offers facial recognition technology to further enhance digital identity procedures and is available for UK and international clients in over 200 countries. Having conducted a thorough evaluation and having been impressed by the advanced SmartSearch technology, TFO Tax Global Limited chose SmartSearch as their AML technology provider.

The Solution

The SmartSearch team worked closely with TFO Tax Global Limited to achieve a seamless onboarding experience, whilst delivering all KYB and AML data for TFO Tax Global Limited to review only when necessary. From day one, they were able to take advantage of multiple SmartSearch services including: SmartDoc, International Business Checks, PEP & Sanctions and UK Individual Checks.

Utilising the SmartDoc facility, has been most beneficial for TFO Tax Global Limited as they can verify documents for overseas clients instantly. This was invaluable for them as it has streamlined their internal processes, keeping all records including the monitoring of individuals and businesses in a centralised platform and maintaining a user-friendly interface and process for the end customer.

By incorporating the latest technology into their procedures, including biometric verification and liveness detection techniques, TFO Tax Global Limited are able to provide a true picture of their customer, whilst negating the need for face-to-face communications. This has drastically reduced manual workload for the team and they hope to benefit from more of SmartSearch’s services in the future.

The Results

• Demonstrable Return on Investment
• Streamlined processes
• Enhanced compliance oversight

During their relationship with SmartSearch, TFO Tax Global Limited have been able to see a demonstrable return on investment through electronic verification. The cost-effective business checks allow TFO Tax Global Limited to produce a significate profit margin running checks on behalf of their clients.

Not to mention the time and money saved through SmartSearch’s services is colossal, alongside a dedicated Customer Success team that is passionate about helping customers achieve their required results from its AML platform.

"SmartSearch have completely exceeded our expectations. You do not appreciate what goes on in the background. When you drill down into the platform and what each search does it is invaluable. A real surprise when we undertook a company check was the instant speed of the search, which had everything you could possibly need."

TFO Tax Global Limited would not hesitate to recommend SmartSearch to other regulated firms looking to streamline their internal compliance processes.